Owning a small flourishing business can provide significant security through uncertain economic times. The difficulty naturally comes in the initial start-up phase, as well as sustaining the business within the first few years of operation. Many successful entrepreneurs have come to understand that purchasing an existing and thriving franchise is the best way to eliminate those risks. Starting a business as a franchisee levels the playing field and enables new business owners to begin operating with a product or service that has already been proven in the market place.
In 1989, Shelly Barless decided to take a chance and open a small home-based house cleaning service in her Edmonton, Alberta neighbourhood. She understood from the start that to be successful and continue to grow, customer satisfaction had to be her new company's top priority. Realizing that house cleaning rates varied significantly, Shelly established competitively fair house cleaning rates and promised all her customers a 100% satisfaction guarantee. It didn't take long for clients to understand that Dust Queen was a name they could trust and a company that stood by its word. Now, more than twenty years later, Dust Queen is the most successful maid service in Edmonton with a team of over 35 dedicated staff.
Throughout the years Shelly has worked hard to establish detailed operating procedures and professional training for all Dust Queen employees. They have kept house cleaning rates affordable with the option of customizing their existing General Cleaning Package, enabling clients to choose the services that best suit their particular needs. Their commitment to environmental responsibility is also a priority, and all Dust Queen equipment and cleaning solutions are biodegradable and environmentally friendly. Their continued dedication has been publicly recognized by being awarded the Consumers' Choice Award for Business Excellence in Edmonton for the past eight consecutive years. They have also been honoured with The Top Choice Award in 2008, 2009 and 2010.
Shelly is excited to now be in a position to provide franchise opportunities to others who dream of owning a business without the enormous risks involved in building a company from scratch. Just like their commitment to customer satisfaction, Dust Queen understands that the continued growth of their company is closely linked to the success of each new franchise owner. With this in mind Dust Queen offers each new franchisee an all-inclusive Franchise Support Services and Tools package, which includes:
Comprehensive Training: With both classroom and on-the-job training from their dedicated franchise team, new owners will have the confidence to begin operations from the day their doors open for business.
Detailed Manuals and DVDs: This package contains all the vital aspects of running your business, including cleaning techniques, staffing, management, and much more.
Marketing Assistance: Dust Queen offers a wealth of materials and insight designed to attract and retain new customers and garner referral business on an ongoing basis.
Complete Equipment and Technology Package: Dust Queen has covered all the bases, from bundled cleaning equipment, supplies, and many other key items within this turnkey technology package. Franchisees will also benefit from volume purchase discounts that have been established through existing vendor relationships.
Ongoing Training: You can be confident of receiving continued support from our franchise team, even after your initial start-up. All franchisees are able to communicate with head office through a variety of channels to answer any questions or concerns they may encounter regarding day-to-day operations.
If you have dreams of becoming an independent business owner, take a few minutes to visit our Franchising Questions page and request a brochure for more information about this exciting new opportunity. We would be pleased to hear from you by phone at 1-877-383-4545 or via e-mail at franchise@dustqueen.com.
We look forward to helping you realize your dreams of business ownership!